accept returns for exchange or refund 14 calendar days after delivery of the
product. Items must be in “new, unaltered and unused
condition.” Definition of new, unaltered and unused condition is:
- without showing signs of
wear or damage in any way
- within 14 calendar days of
the delivery date
- must not be a special order
or a custom order
item is received damaged or is incorrectly shipped by us please contact
Customer Support immediately. Items that are defective and shipped from us or
items that you did not order but received from us will qualify for store credit
or a cash refund.
are contingent upon inspection of item(s) once we receive it.
Custom Quotes and personalized items cannot be refunded or exchanged.
is responsible for all shipping costs if seller is not at fault. If the item is sold with free shipping, Ink Monkey Press will refund the amount of the sale, less actual shipping costs to customer.
If a package cannot be delivered and is returned to Ink Monkey Press, the cost of the item minus credit card fees will be returned to the customer. Shipping fees are the responsibility of the customer.
Ink Monkey Press
PO Box 11435
Santa Rosa, CA 95406